Due to the ongoing and ever changing dynamics of the Covid-19 Pandemic it has proven necessary to alter our Health and Safety procedures as new guidelines are released. The safety of our clients, employees and vendors remains our primary concern. Please continue to call or communicate with our office before coming into the office. Pre-scheduling of work will remain a necessity for the foreseeable future. – Paul Crossman

574 Wentworth Street North, Hamilton ON, L8L 5X3

Putney’s Brake and Alignment Service Technician Training

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It’s very important to your Hamilton service center to keep drivers happy and on the road. You might be surprised at the amount of money service centers spend every year to make sure their technicians are properly trained.

Hamilton area service centers, including Putney’s Brake and Alignment Service, offer a variety of car care services to many kinds of vehicles. They need to be up to date on the latest techniques and parts so that they can care for your car properly. Centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each Putney’s Brake and Alignment Service service has a checklist of standard procedures. Your service advisors follow these procedures so they can safely deliver a consistent level of high-quality service to their valued customers.

Some of our services require the use of specialized equipment. Technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by Putney’s Brake and Alignment Service and outside trainers. It’s not only important that service advisors be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your car maker recommends that you change your serpentine belt every 50,000 kilometers and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

It’s the goal of the team here at Putney’s Brake and Alignment Service to provide fast, courteous service. Hamilton drivers should feel free to ask us any questions about your vehicle’s service or manufacturer recommendations.

Well-trained service providers, established procedures, and industry standards combined to give you the best service experience possible.

Stop by or give us a call.

(905) 522-4621

 

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